Installing & Configuring the Desktop Integration Siebel Adapter (DISA)

Install

1. Download the DISA installer from Oracle Support (Desktop_Integration_Siebel_Agent.exe)

2. Unzip installation files and run the Desktop_Integration_Siebel_Agent.exe file

3. Enter the default port number 18443 in the Port Number field. Enter the hostname and IP address of the Siebel AI server in the Whitelist field.

4. Select the Generate Certificate Using Existing Keystore option and select the disa.jks file provided with the installation.

5. Open a command window as Administrator

6. Run the following command to import the ca cert provided with the installation into the JVM truststore

C:\DISA\jre\bin\keytool.exe -import -noprompt -trustcacerts -alias ca -file “C:\Users\Todd\Downloads\ca.cer” -keystore “C:\DISA\jre\lib\security\cacerts” -storepass changeit

7. Restart DISA

8. Logout and log back into Siebel

9. Try to open an attachment without getting an error message. The Edit button on the popup window should be enabled.

Configure

1. After installing DISA, you must update the following parameters in the unitconfig.xml file. This file is located in folder: C:\DISA\DesktopIntSiebelAgent\plugins\SiebelTestAutomation:

a. URL

b. USERNAME

c. APPLICATIONTYPE_BROWSER

2. Only certain browsers are supported and settings for each must be updated prior to use. In our tests, I used Chrome so I performed the following actions:

To run the recorded scripts using Chrome, download the chromedriver.exe file from https://sites.google.com/a/

chromium.org/chromedriver/downloads and copy it to \DesktopIntSiebelAgent\plugins\SiebelTestAutomation\Drivers location.

Note: It is recommended to download the driver file after checking the browser version.

For more information: https://docs.oracle.com/cd/F14158_09/books/TestGuide/usage-pattern-tracking-and-conversion-to-keyword-scripts.html#c_Browser_Configuration_Settings_adu1009769